FAQ

In the UK shipping typically takes 1-3 days from dispatch.

International shipments can take anywhere from 1-6 weeks depending on the country. If you have questions regarding international shipping times for your country please contact us.

International orders are not tracked due to the cost being greater than the value of the product.  UK order are sent via 1st class post (non tracked).  If you would like express international shipping with tracking please contact us for a shipping quote.

The charm of Button Owl fairy lights are that they can be hung anywhere without needing to be plugged in and there are no trailing wires.
As the lights are LED battery powered, they do not heat up and no electricity is used, making them highly energy efficient! They can be safely left on as night lights and the battery life is roughly 50 hours.

Yes all Button Owl cushions can be washed. Wash the entire cushion by hand or sponge clean and let the cushion air dry. Cushions can be washed in washing machines but felt will start to deteriorate after a number of machine washes.

Yes colours of most products can be changed to suit your décor.  Please contact us BEFORE placing your order to discuss any changes further.